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Individual Counseling

What formats are available for individual counseling?

Student Counseling offers both in-person and tele-health services. When you
contact the office to schedule an appointment, you will be asked some
questions that will help us determine how to best serve your needs.

Tele-health Platform, Training & Limitations

  • Tele-Mental Health counseling is provided by our staff counselors via ZOOM.
  •  ZOOM is a HIPAA compliant platform.
  • Students will be provided with additional instructions to utilize ZOOwhen they schedule and more information can be found here:
  • Counselors have researched and assessed best practices in relation to tele-counseling and tele-mental health services.
  • All counselors have received specialized training to ensure this service best serves our students.
  • Students outside of the State of Minnesota are not able to receive this service as most of our staff are only licensed in the State of Minnesota. We do have staff licensed in South Dakota and may be able to work with other states on a case by case basis.
  • If there are students needing support outside of the state of Minnesota, we are happy to work with them to find resources in their area and have created several resource documents to assist with this issue.

In-Person Expectations & Guidelines:

  • Students are required a wear a mask in the lobby and back to their assigned counselor’s office.
  • Students will only keep their in-person appointments if they are symptom free of a fever, shortness of breath or a cough or have been exposed to someone who shows signs of COVID-19.
  • Temperatures will be taken by the office manager upon arrival.
  • Hand washing and hand sanitizer is available upon arrival.
  • Reception area and counselors offices are arranged for appropriate physical distancing.
  • Students and staff will maintain safe distancing.
  • Students resuming or starting in-person services will be required to complete the new in-person consent form for COVID-19 pandemic.
  • We schedule appointment at specific intervals to minimize the number of people in the waiting room.
  • We ask all students to arrive no earlier than 5 minutes before their appointment times.
  • Physical contact is not permitted.
  • All common areas and objects will be thoroughly disinfect throughout the day.
  • We ask that students do not enter the Student Counseling office solely to schedule appointments. Please contact the office at 320-589-6060, email at or complete the appointment request form here.

What is a counseling session?

The individual counseling process involves a helping relationship between two people. Typically, the relationship is one important part of what makes counseling successful. Counselors assist individuals with expressing emotions, solving personal problems, and understanding oneself better. They also offer support and resources.

What happens in a first and subsequent sessions?

In a first session your counselor will ask you a variety of questions about you, your life and what is bothering you. This discussion will help the counselor understand you and your concerns, and make an initial assessment of your situation. Later sessions will likely be less structured than the initial session.

What will my counselor expect of me?

Counselors will expect you to participate in sessions and contribute to the counseling process. It is okay to go to a counselor primarily for support. You initially do not need to be ready to make changes. It is helpful if you are at least willing to explore with the counselor what is concerning you and what you would like to be different. Generally counselors will want to help you explore both your thoughts and feelings. But if you are uncomfortable or not used to discussing feelings, you can tell that to the counselor.

What does it take for counseling to be effective?

Counselors vary in their approach and beliefs about how counseling is most effective. All counselors will be focused on helping you deal with the problems that brought you in. Counselors will expect you to come prepared to talk about what is bothering you, be open about your thoughts and feelings, and discuss ways you can address your concerns. Counselors cannot “fix” your problems or force you to change, but they can help you figure out what you want to do.